How to track the contractors' payouts statuses?

Tour overview

Description

Managing contractor payments efficiently is crucial for smooth business operations. With our platform, tracking the status of payouts for your contractors is straightforward. Here's a simple guide to help you keep tabs on your contractor invoices and payments.

• Open the Invoices tab: Start by logging into your account and navigating to the "Invoices" tab from the main menu.

• Go to the contractors sub-tab: Within the Invoices section, you'll find a sub-tab labeled "Contractors." Click on this to access your contractor-specific invoices.

• Select the invoice you want to track: You'll see a list of all invoices related to your contractors. Click on the specific invoice you want to track.

• View sub-invoices and status: After selecting an invoice, a detailed list of all sub-invoices associated with that contractor will be displayed. Here, you can see the current status of each sub-invoice, such as "Pending your payment," "Paid,", "Failed" or "In Progress."

FAQ

• How do I access the Invoices tab?

  • You can access the Invoices tab from the main menu on your dashboard after logging into your account.

• Where can I find the Contractors sub-tab?

  • The Contractors sub-tab is located within the Invoices section. Simply click on the Invoices tab, and you will see the Contractors sub-tab.

• What information is displayed under each contractor's invoice?

  • Under each contractor's invoice, you will find a list of all sub-invoices along with their current status ("Pending your payment," "Paid,", "Failed" or "In Progress").

• Can I track the status of multiple invoices at once?

  • Yes, you can view the status of multiple invoices by navigating through the list in the Contractors sub-tab.

• What do the different status labels mean?

  • The status labels indicate the payment progress: "Pending your payment" means awaiting processing, "Paid" confirms the payment has been made, "Failed" means there was some error, and "In Progress" indicates the payment is currently being processed.

• How often is the payment status updated?

  • The payment status is updated in real-time, ensuring you have the most current information available.

• What should I do if an invoice status seems incorrect?

  • If you notice any discrepancies in the invoice status, please contact our support team for assistance.

• Is there a way to filter invoices by status?

  • Currently, the platform does not support filtering by status, but you can manually browse the list to find the information you need.

• Can I download or print the list of sub-invoices?

  • Yes, you can download or print the list of sub-invoices by selecting the download or print option available on the invoice page.