At RemoFirst, we strive to ensure that your global team is paid accurately and on time. Understanding the end-to-end payment lifecycle helps set clear expectations for both clients and contractors.
The End-to-End Payment Process
1. Invoice Creation & Approval: Once an invoice is generated, client approval is required to initiate the funding process.
2. Funding: Clients fund payroll via methods like ACH (in USD). RemoFirst then handles local processing, tax withholdings, and filings.
3. Payout Initiation: RemoFirst initiates the transfer to the contractor via local rails or international providers like Wise or Nium.
Defining Key Payment Statuses
In Progress: The payment has been initiated and is moving through the banking system or intermediary banks.
Processed / Paid: The payment has been successfully sent from RemoFirst’s provider to the beneficiary bank. Note: "Paid" status means the transfer is complete on our end, though it may still take time for your bank to post the funds.
Returned: The payment could not be processed by the beneficiary bank and the funds have been sent back to RemoFirst.
Common Reasons for Payment Delays
Intermediary Bank Reviews: Payments can be held for compliance checks at intermediary banks, which are outside of RemoFirst's direct control.
Bank Processing Times & Holidays: Local bank holidays and standard processing windows can delay the reflection of funds in a contractor's account.
Incorrect Account Details: Discrepancies in account names, numbers, or the ability of an account to receive specific currencies (e.g., USD vs local currency) can cause failures.
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