Welcome to RemoFirst 🎉

We’re thrilled to partner with you as you grow your team across borders. Hiring globally can feel complex at first, but our goal is to make it as seamless as hiring locally. This guide will walk you through the essentials, highlight the most helpful resources, and point you to the right tools to get started with confidence.

What is an EOR?

An Employer of Record (EOR) is an organization that helps companies expand internationally by employing and paying employees on behalf of another company. EORs assume the responsibility for all formal employment tasks, including payroll processes and compliance documentation.

Simply put, using an Employer of Record (EOR) allows companies to legally and efficiently employ employees in other countries without having to set up a local entity or risk violating local employment laws.

• We handle compliance, payroll, benefits, and local HR obligations.

• You manage day-to-day work, performance, and team direction.

• This lets you scale globally without the cost and complexity of opening local entities.

   

Who is RemoFirst?

RemoFirst helps companies of all sizes hire and manage global talent. Through our platform, you can:

• Onboard employees and contractors quickly and compliantly.

• Run payroll and manage invoices across 180+ countries.

• Offer benefits like health insurance.

• Manage HR essentials such as time off, expenses, and local holidays.

• Rely on local expertise to stay compliant with country-specific regulations.

Our mission is simple: make global employment as easy as hiring locally.

Things to Consider When Hiring Abroad

When building a global team, there are a few important factors to keep in mind:

• Local compliance: Every country has unique employment laws, benefits requirements, and tax obligations.

• Payroll & payments: Timing, currency, and method of payment may differ depending on the country.

• Benefits & perks: Health insurance, vacation, and statutory benefits vary widely and may be mandatory.

• Cultural norms: Expectations around work hours, holidays, and communication can differ from country to country.

• Offboarding: Notice periods and severance rules are often more regulated abroad than in domestic markets.

With RemoFirst as your Employer of Record, you don’t need to worry about navigating these alone; we handle the compliance so you can focus on building a great team.

How to Use This Guide

Below, you’ll find links to the most helpful articles in our Help Center, grouped by topic. These cover everything you’ll need in your first weeks with RemoFirst.

💡 Quick Tips for New Clients

• Start with Sections 1–3 below, they cover 80% of what you’ll need in your first month.

• Bookmark this page so you can easily come back to it.

• Invite your managers/teammates to the platform early to streamline approvals.

• Remember: your CSM and our support team are here to help.

1. Setting Up Your Account

• How do I contact RemoFirst for support?

• Managing users and adding managers to your account

• Notifications: how to stay on top of approvals and updates

2. Hiring & Onboarding Employees

• How to onboard a full-time employee

• How to onboard a contractor

3. Payroll, Payments & Invoices

• How to review and approve invoices

• Using ACH for payments

• How to generate payments for contractors

4. Managing Your Team Day-to-Day

• How to approve timesheets

• How to review and approve expenses

• How to manage Time-Off Requests for your Employees

5. Benefits & Compliance

• How to request health insurance for employees

• Holiday calendars: how to check your employees’ local holidays

6. Offboarding Employees

• How to offboard an employee

• Final payments and notice periods explained

Need Help?

For day-to-day questions, whether it’s about timesheets, documents, or navigating the platform, our Support team is just an email away at support@remofirst.com. They’ll help you quickly resolve any operational issues.

Your Customer Success Manager (CSM) partners with you to get the most out of RemoFirst. This includes sharing best practices, guiding you through key milestones such as offboarding, contract changes, or team scaling, and keeping you informed about platform updates and important deadlines. You can reach your CSM directly or at success@remofirst.com.