Managing Company Bank Accounts

Managing your company’s bank accounts in the Client App is now easier and more secure. This guide will walk you through what you can do, why it matters, and how to keep your bank information up to date - so refunds and payments go smoothly.

Why This Matters

Having accurate bank accounts in one central place helps:

• Ensure refunds for offboarded employees go to the right account.

• Reduce mistakes caused by missing or outdated information.

• Save time by avoiding back-and-forth with your account manager or admin team.

Think of it as your company’s trusted “bank hub” inside the Client App.

Who Can Manage Bank Accounts

Not everyone in your company can manage bank accounts. Here’s who can:

• Full access (can add/edit/delete/set default):

  • Company Owner

  • Team Admin

  • Finance / Payroll Manager

  • People Manager

• No access (cannot see or change bank accounts):

  • Expense Approver / Viewer

  • PTO Approver / Viewer

If you’re in a restricted role, you won’t see the Bank Accounts tab—and that’s for your company’s security.

Where to Find It

• Account → Company Settings → Bank Accounts
  This is your central place to see all your company’s bank accounts, add new ones, and mark a default account for refunds. 

  

What You Can Do

1. Add a New Bank Account

Adding a bank account is simple:

1. Go to Bank Accounts tab

2. Click “Add Bank Account”

3. Fill in the details:

   • Currency - preselected based on your default currency

   • Account Holder Name

   • IBAN

   • SWIFT/BIC

   • Bank Address (Address 1, City, State, Postal Code, Country) 

     

4. Decide if this should be your default account  

   

5. Click Confirm

Tip: Your IBAN will show partially masked after saving for security.

2. Edit a Bank Account

If something changes—maybe your bank updates your address or account holder name—you can:

1. Select the bank account you want to update

2. Update the details

3. Click Confirm

3. Delete a Bank Account

If an account is no longer in use:

1. Select it

2. Click Delete

4. Set a Default Account

The default bank account is automatically used for refunds during employee offboarding.

• Click the checkbox next to the account you want to set as default.

• Only one account can be default at a time.

How the Bank Account Form Works

When you add or edit a bank account, the form automatically adjusts based on your company’s country.
This ensures the information collected is compliant with local banking standards and easy for you to complete.

🇬🇧 United Kingdom

Collected fields:

• Sort Code (XX-XX-XX)

• Account Number (6–8 digits)

🇪🇺 EU & SEPA Countries

Collected fields:

• IBAN

• SWIFT/BIC

🇺🇸 United States

Collected fields:

• Account Number (4–17 digits)

• Routing Number (ACH/Wire – 9 digits)

🌍 Rest of World

Collected fields:

• Bank Name

• Account Number

Select Bank Account During Offboarding

When an employee leaves, the platform will automatically suggest the default bank account for any deposit refunds. 

• You can confirm the default account, pick another saved or create a new account. 

  

• If no account exists, you can add one on the spot.

Security & Best Practices

• Only authorized users can manage bank accounts.

• All changes are tracked in the system for transparency.

• Keep at least one default account active to avoid delays in refunds.

• Regularly check your account details to prevent processing issues.

Key Takeaway

The Bank Accounts tab is your single source of truth for company financial information. Keeping it updated ensures smooth offboarding, accurate refunds, and less stress for your finance and payroll teams.