Theodora Matseke
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Recent activity by Theodora Matseke-
Why is the salary not in the bank account yet after the payslip has been received?
Payslips are often prepared and released slightly before or on payday. However, the actual bank transfer may take additional time depending on: Processing times from the local payroll team Banking ...
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What is the process for correcting or updating payslips when errors are identified?
If you notice an error on your payslip (for example, missing payments, incorrect deductions, or incorrect salary amount): Contact support with details of the issue. Our team will raise the case wit...
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How are taxes, social security contributions, and pension deductions calculated and shown on payslips?
The calculation of taxes, social security contributions, and pensions depends on: Local tax laws and rates (progressive or flat) Employee’s personal tax situation (e.g., exemptions, allowances) Man...
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Why are specific payments (e.g., holiday pay, bonuses, expenses, allowances) not accurately reflected or included on payslips?
Additional payments such as holiday pay, bonuses, expense reimbursements, or allowances may not always appear in the same payroll cycle. Possible reasons include: Processing timelines: Some items a...
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Can we get a detailed breakdown and explanation of all components and calculations on the payslip?
Payslips are prepared and provided by our local teams in compliance with country-specific laws. Each payslip format is different depending on the local requirements, but most will include: Gross pa...
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How to Access Payslips
OverviewPayslips (also called pay stubs) are uploaded to the RemoFirst platform by our local team on or around payday. In most cases, they will be available the same day you are paid.How to Access ...